Terms of Service

Last updated: [DATE]

These terms are an agreement between you (and the organization you represent) and [LEGAL ENTITY NAME] (“GiveFlow”, “we”). By creating an account you accept them.

1. The service

GiveFlow helps organizations track donated items, packages, volunteers and distributions. We may improve or change features over time.

2. Accounts

You must give accurate information, keep your password private and be at least 18 [or the age of majority where you live]. The person who creates an organization is its owner and is responsible for who they invite and what roles they grant.

3. Your data

You own the data you put into GiveFlow. You give us permission to store and process it only to provide the service. You are responsible for having the right to store any personal information you enter, and you agree not to enter personal or health information about the people your organization serves.

4. Acceptable use

Don’t use GiveFlow for anything unlawful, to send spam, to try to access other organizations’ data, or to disrupt the service.

5. Plans and payment

The Free plan is provided at no charge with the limits shown on our pricing page. Paid plans are billed [monthly or yearly] in advance and renew until cancelled. You can cancel anytime; cancellation takes effect at the end of the paid period. [Refund policy.] We’ll give at least 30 days’ notice of price changes.

6. Donor receipts

Thank-you receipts are sent on your organization’s behalf using the details you provide. You are responsible for whether a receipt meets the tax rules that apply to you — for example, fiscally sponsored projects may need their sponsor’s name and EIN. GiveFlow does not give tax advice.

7. Availability and backups

We work to keep GiveFlow available and backed up, but the service is provided “as is”. Please export a backup regularly.

8. Limitation of liability

To the extent allowed by law, GiveFlow is not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim. [Have counsel review this section.]

9. Ending the agreement

You can stop using GiveFlow at any time. We may suspend accounts that break these terms. After closure you can request an export for [30] days.

10. Contact and governing law

These terms are governed by the laws of [STATE/COUNTRY]. Contact: .